Legal & Compliance

Transparency about who we are, how we operate, and how we handle your data.

Operating entity

FleexPay is a brand and product operated by Isla-Mia Blockchain Solutions LLC ("the Company", "we", "us"). FleexPay provides technology and infrastructure services that enable businesses to access digital-asset and payment capabilities. Where regulated activities (such as payment services, e-money, banking or custody) are involved, these are provided through, or in partnership with, appropriately licensed third-party institutions in the relevant jurisdictions.

Terms of service

Access to and use of the FleexPay platform, APIs and services is governed by a master services agreement executed between the Company and each business client. Services are offered to business and professional counterparties only, and are not directed at retail consumers. Use of the platform is subject to successful onboarding, due diligence, and ongoing compliance with applicable laws and our acceptable-use policy. We reserve the right to refuse, suspend or terminate access where required by law, risk or contractual obligation.

Privacy

We process personal and business data to provide our services, meet legal and regulatory obligations (including AML/CFT, KYC and KYB), prevent fraud, and operate securely. We apply data-minimisation and least-privilege principles, encrypt data in transit and at rest, and retain records only as long as required by law or legitimate business need. Where applicable, we honour data-subject rights and offer regional data-residency options. For privacy enquiries or to exercise your rights, contact [email protected].

AML & financial crime

We operate a risk-based anti-money-laundering and counter-terrorist-financing programme. This includes customer due diligence, sanctions and PEP screening, transaction monitoring, blockchain analytics, travel-rule compliance and suspicious-activity reporting in line with applicable regulations. We do not knowingly facilitate transactions connected to sanctioned parties, prohibited jurisdictions or unlawful activity.

Risk disclosure

Digital assets are volatile and carry risk, including the risk of total loss. Past performance is not indicative of future results. Nothing on this website constitutes financial, investment, legal, accounting or tax advice, nor an offer or solicitation to buy or sell any asset in any jurisdiction where such an offer would be unlawful. You are responsible for assessing the suitability of any service for your business and for compliance with the laws applicable to you.

This page provides general information only and is not a substitute for the contractual terms agreed with the Company. In the event of any conflict, your executed agreement prevails. For complete terms, please contact us.